Centerplate
  • 24-Jul-2017 to 24-Sep-2017 (PST)
  • New England Aquarium
  • Boston, MA, USA
  • Salary
  • Full-Time Salary Year Round

Centerplate is currently seeking an experienced Hospitality Director, Catering for the New England Aquarium, located in Boston, Massachusetts.

The New England Aquarium, which opened in 1969, is a global leader in ocean exploration and marine conservation. The Aquarium is one of the premier visitor attractions in Boston, with over 1.3 million visitors a year, and a major public education resource.

Centerplate and our partner venues have been defining extraordinary experiences through thoughtful hospitality, expertly delivered, for more than 80 years at gathering places across North America and the United Kingdom.  As the pioneer and leader in live event hospitality, we are committed to making the time that people spend together more rewarding and more valuable.  "Making it better to be there since 1929."TM

Principal Function: 

The Hospitality Director, Catering position is found within larger Centerplate venues, with a high volume of and significant revenue stream from catered functions and events.

The Hospitality Director, Catering will typically manage a team of one or more Catering Sales Managers and or/Coordinators.  They are responsible for creating unique dining experiences by directing, selling, up-selling and actively participating in the planning and production of catered functions. Working closely with clients, as well as with the banquets, culinary, beverage and operations staff, they are responsible for ensuring that events are coordinated and executed smoothly and in accordance with client expectations and specifications.  

The Hospitality Director, Catering will focus on the development, implementation and measurement of the revenue objectives contained within the unit's annual marketing plan. He or she will direct and manage the Catering Sales team and all sales activities to meet revenue objectives and attain the top line financial forecast. This includes developing sales with existing business (forecasted group/local business) and executing strategies to develop new business.

The Hospitality Director, Catering will support the planning of and preparation for events according to anticipated attendance, and will provide hands-on management and oversight in the areas of service and F&B operations during events.

Essential Responsibilities:

  • Maximize Centerplate's catering revenue through creative sales techniques and customer focus. 
  • Communicate and promote Centerplate's culture and values; Provide hands-on leadership and direction to Catering Sales staff.
  • Contribute to the efficient operation of assigned unit by partnering with operations in providing support, information, insight, analysis and recommendations in matters pertaining guest service, menu development, creative event planning, revenue generation and other functions pertaining to Catering Sales.
  • Participate in special projects related to the development and implementation of organizational, HR and general business strategies.
  • Contribute to goal of making Centerplate #1 in Event Hospitality and the #1 Employer of Choice through personal commitment and leading by example. 

Required Qualifications/Skills: 

  • Bachelors degree in business, hotel/restaurant management or a related field, and/or appropriate combination of education and experience to support on the job effectiveness.
  • 5-7 years of catering sales experience, with at least 3-5 years in a senior management role.
  • Prior experience in a similar venue with more than $10M in food and beverage sales.
  • Demonstrated financial acumen with proven track record for generating revenue growth.
  • P&L accountability and/or contract-managed service experience.
  • Must possess strong knowledge of food and wine for menu development.
  • Must possess strong knowledge of food and beverage financials, operations procedures, controls and administration, as well as awareness and ability to perform all sales-related functions.
  • Solid and proven track record for sales and leadership success.
  • Tech savvy, with high proficiency in all Microsoft Office programs.
  • Demonstrated success in interfacing with a variety of organizational functions and divisions to accomplish tasks.
  • Flexibility, ability to work extended or irregular hours to include nights, weekends and holidays.

Other requirements include but are not limited to: 

Subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment.

Centerplate is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.

Centerplate
  • Apply Now

  • * Fields Are Required

    What is your full name?

    How can we contact you?

    By clicking the button above, I agree to ApplicantPro's Applicant Information Use Policy.

  • Sign Up For Job Alerts!

  • Share this Page
  • Facebook Twitter LinkedIn Email
.
Logo About The Network The Stories The News