Centerplate
  • 30-Jun-2017 to 30-Sep-2017 (PST)
  • Music City Center
  • Nashville, TN, USA
  • Full-Time Salary Year Round

Apply Now Using Our Quick 5 Minute Application!

We are currently seeking a Concessions Manager for the Centerplate operations at Music City Center.

Centerplate is exclusive food and beverage provider for the Music City Center. The Music City Center is Nashville's newest premier convention center located in the heart of downtown, surrounded by incomparable museums, hotels, stores, theaters, restaurants and other entertainment venues. The 2.1 million square foot facility opened in 2013 and was built so that Nashville could host large, city-wide conventions in the downtown area. Nashville has become the popular destination for both conventions and talent looking to serve them.  The Music City Center enjoys an unsurpassed reputation and is recognized for excellence throughout the industry.Centerplate and our partner venues have been defining extraordinary experiences through thoughtful hospitality, expertly delivered, for more than 80 years at gathering places across North America and the United Kingdom.  As the pioneer and leader in live event hospitality, we are committed to making the time that people spend together more rewarding and more valuable.  "Making it better to be there since 1929."TM

Principal Function:

The Hospitality Manager- Quick Serve (Concessions) is responsible for all aspects of Quick Serve operations, to include multiple-concept food courts, permanent stands, portable carts and kiosks, in-venue restaurants, private clubs and upscale suite catering.

The Hospitality Manager- Quick Serve will develop, communicate and implement seasonal and long-term business strategies to drive Quick Serve sales revenue and meet or exceed the unit's overall financial goals.   He or she will maximize sales by ensuring that guests receive an exceptional overall experience and that service expectations are met or exceeded within all unit outlets. 

The Hospitality Manager- Quick Serve will contribute to Centerplate's goal to be #1 in Event Hospitality through the performance of activities geared toward the creation of an energized and positive work environment for Quick Serve department staff.  

Essential Responsibilities:

  • Maximize Centerplate's Quick Serve revenue and operational excellence through implementation and oversight of systems and policies related to concessions operations.
  • Provide leadership and direction to Quick Serve Supervisors, Leads and front line staff.
  • Ensure that policies and procedures for processing customer transactions are adhered to.
  • Contribute to goal of making Centerplate #1 in Event Hospitality and the #1 Employer of Choice through personal commitment and leading by example.

Qualifications/Skills:

  • Bachelors degree and/or appropriate combination of education and experience to support on-the-job effectiveness.
  • A minimum of 2 years of previous leadership experience within a diverse food and beverage environment, to include management of a large staff and focus on exceptional client and customer service.
  • Venue catering/concessions experience and multi-site experience strongly preferred, as this position will have responsibility over multiple locations including cafes, coffee shops, bistros and convenience locations.
  • Strong working knowledge of food safety, sanitation, and general workplace safety standards with knowledge of Health Department requirements. 
  • Demonstrated financial acumen; P&L accountability and/or contract-managed service experience is highly desirable
  • Technologically savvy, with high proficiency in all Microsoft Office programs.
  • Demonstrated success in interfacing with a variety of organizational functions and divisions to accomplish tasks.
  • Flexibility, ability to work extended or irregular hours to include nights, weekends and holidays.

Additional Requirements:

  • Proven ability to work effectively with all levels of staff and management; Ability to promote and participate in team environment concepts.
  • Self starter who can work independently and on several tasks/projects simultaneously, and who can contribute to functional areas of the business outside of retail operations.
  • Ability to communicate effectively both orally and in writing.
  • Initiative in identifying and resolving problems timely and effectively.

Other requirements include but are not limited to:

Subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment.

Thank you for expressing interest in employment with Centerplate.  While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.

Centerplate is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.

Centerplate
  • Apply Now

  • * Fields Are Required

    What is your full name?

    How can we contact you?

    By clicking the button above, I agree to ApplicantPro's Applicant Information Use Policy.

  • Sign Up For Job Alerts!

  • Share this Page
  • Facebook Twitter LinkedIn Email
.
Logo About The Network The Stories The News