• 14-Oct-2021 to 13-Dec-2021 (PST)
  • Birmingham Jefferson Convention Complex
  • Birmingham, AL, USA
  • Salary
  • Full-Time Salary Year Round

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We are seeking a Hospitality Manager, Catering (Banquets) for the Birmingham Jefferson Convention Complex, located in Birmingham, AL.

This location is currently in the process of an expansion to include: 220,000sqft Exhibition Hall, 100,000sqft in 74 Meeting rooms, 3,000 Seat Concert Hall, 1,000 Seat Theatre, a brand new 45,000 seat Football Stadium that features 36 suites & a 1,200 person club area. This stadium will be the home to UAB Football as well as other sporting events and concerts. The property will also contain the Legacy Arena, which is currently undergoing a $100 million renovation. Once completed, it will hold up to 19,000 people, have 12 suites and 2 clubs where it will host various sporting events and concerts. The estimated revenue once the expansion is completed, is to be $10 to $12 million.

Principal Function

The Hospitality Manager- Catering is responsible for supporting the creation of unique dining experiences by actively supervising and participating in the sales, planning and execution of catered functions, to include breakfasts, coffee breaks, luncheons, dinners, receptions and other types of events, including off-site events.

The Hospitality Manager- Catering will support the Catering Sales Manager in the sales process and pre-function planning process to ensure proper coordination and preparation in advance of events. They will provide hands-on oversight during events as needed, and will serve as a linchpin for communication with the client and other departments so that functions run smoothly and in accordance with client expectations and specifications.

Under the Director of the Catering Sales Manager, The Hospitality Manager- Catering will work to ensure that Sodexo live! overall standards for accuracy, efficiency, quality and financial performance are met.

Essential Responsibilities

  • Maximize Centerplate's catering revenues and operational excellence through oversight of systems and policies related to catering operations.
  • Provide leadership and direction to Supervisors, Leads and line staff.
  • Contribute to goal of making Centerplate #1 in Event Hospitality and the #1 Employer of Choice through personal commitment and leading by example.



  • Bachelor's degree and/or appropriate combination of education and experience to support on-the-job effectiveness.
  • A minimum of 2 years of previous leadership experience within a diverse food and beverage environment.
  • Venue catering/concessions experience and multi-site experience strongly preferred.
  • Strong working knowledge of food safety, sanitation, and general workplace safety standards.
  • Demonstrated financial acumen; P&L accountability and/or contract-managed service experience is highly desirable
  • Competent in all Microsoft Office programs.
  • Flexibility, ability to work extended or irregular hours to include nights, weekends and holidays.

Other requirements include but are not limited to:

  • Proven ability to work effectively with all levels of staff and management; Ability to promote and participate in team environment concepts
  • Self-starter who can work independently and on several tasks/projects simultaneously, and who can contribute to functional areas of the business outside of the finance area.
  • Ability to communicate effectively both orally and in writing.
  • Initiative in identifying and resolving problems timely and effectively.

Sodexo live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable State or Federal law.

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