Centerplate
  • 04-Oct-2021 to 03-Dec-2021 (PST)
  • Cobo Center
  • Detroit, MI, USA
  • Salary
  • Full-Time Salary Year Round

Founded in 1929, Centerplate, a Sodexo company, serves as a leading provider of hospitality services to North America's premier sports facilities, convention centers, and entertainment venues. Centerplate's primary services include: food and beverage / catering services, specialty retail management, and design services. Serving over 170 venues and 100 million guests annually, Centerplate is an integral partner to clients across a broad list of end markers, including: professional sports, convention centers, college athletics, ski resorts, minor league sports, attractions, and theaters, among others. "Making it better to be there since 1929."TM

We are currently seeking a Banquet/Catering Manager at the TCF Center, located in Detroit, MI.

TCF Center is one of the largest convention centers in the nation. Built by the City of Detroit, it was originally opened in 1960 and named Cobo Hall in honor of former Detroit Mayor Albert E. Cobo (1950-1957).

The Hospitality Manager- Banquets is directly responsible for the planning, preparation, set-up, service, break-down and cleanup of breakfasts, luncheons, dinners, receptions and other group events. This position provides supervision, leadership and direction to Banquet staff in both front and back of house. They are responsible for ensuring that events are executed smoothly and in accordance with guest specifications, to include linens, d├ęcor, set up, menu and all aspects of service.

Essential Responsibilities

  • Maximize Centerplate's revenue and operational excellence through implementation and oversight of systems and policies related to banquet events.
  • Contributes to the efficient operation of business unit by partnering with Director of Operations/Catering department; monitors and ensures all aspects of operations are completed in an efficient and effective manner by staff.
  • Provides leadership and direction to banquets catering staff to deliver a customer service in accordance with Centerplate standards and policies.
  • Contributes to goal of making Centerplate #1 in Event Hospitality and the #1 Employer of Choice through personal commitment and leading by example.

Qualifications/Skills

Required:

  • Bachelors degree and/or appropriate combination of education and work experience to facilitate on-the-job effectiveness.
  • 4 years of previous Banquet Management experience in a large-scale hotel or high-quality convention center.
  • Ability and willingness to work a variety of shifts and be available as business demands require.
  • Exceptional computer skills and familiarity with property management systems such as a Banquet Event Order Software.
  • Proven ability to work effectively with all levels of staff and management; Ability to promote and participate in team environment concepts.
  • Self-starter who can work independently and on several tasks/projects simultaneously, and who can contribute to functional areas of the business outside of the finance area.
  • Ability to communicate effectively both orally and in writing.
  • Initiative in identifying and resolving problems timely and effectively.
  • Must have unwavering and exceptional service delivery standards.
  • Valid driver's license for retrieval and transport of equipment for off-site events.

Centerplate, a Sodexo company, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.


Centerplate
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