Centerplate
  • 10-Jul-2017 to 10-Oct-2017 (PST)
  • Orange County Convention Center
  • Orlando, FL, USA
  • Mid 50's
  • Salary
  • Full-Time Salary Year Round

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Centerplate is the exclusive hospitality and food service provider for the Orange County Convention Center, located in the heart of Orlando's tourism district.  Known as the 'Center of Hospitality' for the Florida region, OCCC offers 7,000,000 square feet of total space and currently ranks as the second largest convention center in the United States.  Each year the OCCC attracts more than 200 events to the Central Florida area. As a result, roughly 1.4 million attendees contribute approximately $2.1 billion to the area's economy each year.

We are currently seeking a Hospitality Manager, Banquets for the Centerplate operations at the Orange County Convention Center.

Centerplate and our partner venues have been defining extraordinary experiences through thoughtful hospitality, expertly delivered, for more than 80 years at gathering places across North America and the United Kingdom.  As the pioneer and leader in live event hospitality, we are committed to making the time that people spend together more rewarding and more valuable.  "Making it better to be there since 1929."TM

Principal Function

The Hospitality Manager- Banquets is directly responsible for the planning, preparation, set-up, service, break-down and cleanup of breakfasts, luncheons, dinners, receptions and other group events. This position provides supervision, leadership and direction to Banquet staff in both front and back of house.  They are responsible for ensuring that events are executed smoothly and in accordance with guest specifications, to include linens, décor, set up, menu and all aspects of service. 

Essential Responsibilities

  • Maximize Centerplate's revenue and operational excellence through implementation and oversight of systems and policies related to banquet events.
  • Contributes to the efficient operation of business unit by partnering with Director of Operations/Catering department; monitors and ensures all aspects of operations are completed in an efficient and effective manner by staff.
  • Provides leadership and direction to banquets catering staff to deliver a customer service in accordance with Centerplate standards and policies.
  • Contributes to goal of making Centerplate #1 in Event Hospitality and the #1 Employer of Choice through personal commitment and leading by example.

Qualifications/Skills

  • Bachelors degree and/or appropriate combination of education and work experience to facilitate on-the-job effectiveness.
  • 4 years of previous Banquet Management experience in a large-scale hotel or high-quality convention center.
  • Ability and willingness to work a variety of shifts and be available as business demands require.
  • Exceptional computer skills and familiarity with property management systems such as a Banquet Event Order Software.
  • Proven ability to work effectively with all levels of staff and management; Ability to promote and participate in team environment concepts.
  • Self-starter who can work independently and on several tasks/projects simultaneously, and who can contribute to functional areas of the business outside of the finance area.
  • Ability to communicate effectively both orally and in writing.
  • Initiative in identifying and resolving problems timely and effectively.
  • Must have unwavering and exceptional service delivery standards.
  • Valid driver's license for retrieval and transport of equipment for off-site events.

Centerplate is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.

Centerplate
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